Terms & conditions

Tech On Call HVAC

These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Tech On Call HVAC. Your use of this service constitutes acceptance of these terms.

Messaging Consent

As a user, you must explicitly consent to receive messages from Tech On Call HVAC. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.

Message Types and Frequency

Messages sent by Tech On Call HVAC may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

Opt-Out Instructions

To discontinue receiving messages from Tech On Call HVAC, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website.

Message Delivery

Tech On Call HVAC does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

Tech On Call HVAC reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact Tech On Call HVAC at [email protected]

Terms & Conditions

Tech On Call HVAC

These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Tech On Call HVAC. By voluntarily opting in to our messaging program, you acknowledge and agree to these terms.

Messaging Consent

As a user, you must explicitly consent to receive SMS messages from Tech On Call HVAC. Consent may be provided through our website sign-up forms, service request forms, paper forms, or verbally through customer service interactions. SMS consent is optional and is not a condition of purchasing goods or services. By opting in, you authorize Tech On Call HVAC to send text messages to the mobile number you provide.

Message Types and Frequency

Messages sent by Tech On Call HVAC may include appointment confirmations, service reminders, scheduling updates, technician arrival notifications, customer support communications, promotional offers, and other relevant service-related messages. Message frequency varies depending on your interactions with our services, appointments, and communication preferences.

Message and Data Rates

Message and data rates may apply to any messages you send or receive as part of our SMS program. Charges depend on the terms of your mobile phone plan and wireless carrier. Tech On Call HVAC is not responsible for any fees charged by your carrier.

Opt-Out Instructions

You may discontinue receiving SMS messages from Tech On Call HVAC at any time by replying STOP to any of our messages. After opting out, you may receive one final confirmation message. You will not receive further SMS messages from the program unless you provide new consent or another legally permitted basis applies.

Help and Support

For assistance with our SMS messaging program, reply HELP to any message from Tech On Call HVAC or contact us using the information provided in the Contact Information section below.

Privacy Policy

Our Privacy Policy explains how Tech on Call HVAC collects, uses, and protects your personal information, including information related to our SMS messaging program.

SMS opt-in data and consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers as necessary to operate our business and deliver requested communications, subject to applicable privacy requirements.

Message Delivery

Tech on Call HVAC does not guarantee that every message will be delivered without delays, interruptions, or failures. Message delivery may be affected by factors outside our control, including wireless network problems, carrier restrictions, device compatibility, and other technical issues. Wireless carriers are not liable for delayed or undelivered messages.

User Obligations

When using our messaging service, you agree to provide accurate information and use the service only for lawful purposes. You must not use our messaging service to send or request messages that are illegal, abusive, threatening, offensive, deceptive, or intended to harass, harm, or interfere with others.

Eligibility and Age Restriction

You must be at least 18 years old to enroll in our SMS messaging program. By opting in, you confirm that you meet this age requirement and that you own or are authorized to use the mobile phone number provided.

Compliance with Laws

You acknowledge that our SMS messaging service must be used in compliance with all applicable federal, state, and local laws and regulations, including those relating to privacy, telecommunications, consumer protection, and commercial communications.

Changes to Terms and Conditions

Tech on Call HVAC reserves the right to update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated effective date. Where appropriate, we may also communicate changes through direct communications. Your continued use of the SMS program after changes are posted constitutes acceptance of the updated terms to the extent permitted by law.