Commercial stainless steel modular cube ice machine sitting on a large ice storage bin in a professional restaurant kitchen
Same-Day Emergency Response

Repair · Deep Clean · Installation · Restaurants · Bars · Hotels · Healthcare

CommercialIce MachineRepair, Cleaning & Installation

Serving Riverside & San Bernardino County. No ice means no service — we dispatch same-day, diagnose the root cause, and get clean, clear cubes flowing again.

10 Years
Commercial Experience
All Brands
Manitowoc · Hoshizaki
Mon–Sat
8AM – 6PM
Both Counties
Inland Empire
What We Do

Ice Machine Services

Repair · Clean · Install · Maintain

From emergency no-ice calls to scheduled NSF deep cleans — every service Inland Empire operators need to keep production high and ice food-safe.

Ice Machine Repair
Most Common

Ice Machine Repair

Water valves, pumps, control boards, compressors — we diagnose root cause and get production back to full capacity.

  • Compressor & evaporator failures
  • Water inlet valve & float assembly
  • Water pump & distribution tube clogs
  • Control board & sensor diagnostics
  • Condenser fan motor replacement
  • Bin thermostat & ice level sensors

Ice Machine Installation
New Builds

Ice Machine Installation

Proper installs with the right water filtration, drain plumbing, and remote-condenser sizing for your operation.

  • Production capacity & sizing analysis
  • Modular head, bin & dispenser stack
  • Water filtration & RO integration
  • Remote condensing unit & line set
  • Drain plumbing & air-gap compliance
  • Startup, sanitization & training

We recommend ENERGY STAR equipment.

Emergency Ice Service
Same-Day

Emergency Ice Service

No ice means no drinks, no fish display, no patient care — same-day dispatch across both counties.

Call (909) 239-6364 for same-day dispatch.

Replacement & Upgrades
Full Lifecycle

Replacement & Upgrades

End-of-life assessment, sourcing, removal, and full ice machine replacement install with modern Energy Star units.

  • Repair-vs-replace cost analysis
  • Energy Star equipment sourcing
  • Old unit removal & refrigerant recovery
  • Full replacement installation
  • Upgrade to flake, nugget or cube
  • Capacity expansion for growing operations

Preventive Maintenance Plans
Plan & Save

Preventive Maintenance Plans

Scheduled cleaning, filter changes, and sealed-system checks that keep production high and warranty intact.

No ice? Slime in the bin?

Same-day repair and deep-clean response across both counties.

Business Emergency
No Ice, No Service

When the Ice Stops, Your Service Stops With It

Ice is the lowest-cost, highest-impact ingredient in your operation. When the machine goes down, bars stop pouring, seafood cases warm up, and hospital ice dispensers go empty. Worse — biofilm, slime, and scale aren't just performance issues, they're health-code violations.

Tech On Call is built for Inland Empire operators who can't run a shift without clean, clear ice. We dispatch same-day, carry filters and common parts on the truck, and document every cleaning for your health inspector and manufacturer warranty.

6 Months

Min. cleaning interval (FDA)

3–4 Mo

Hard-water cleaning interval (IE)

15–25%

Energy savings on ENERGY STAR units

#1

Cause: scale & biofilm buildup

50%+

Capacity loss from scaled evaporator

Void

Skipping cleaning voids warranty

Machines & Brands

Every Ice Type. Every Brand.

Brand-agnostic means you get the right fix — not the one that favors a dealer relationship.

Clean clear cube ice falling into a stainless steel commercial ice machine bin
Full CubeHalf CubeFlakeNugget / ChewableGourmet

Machine Types We Service

  • Modular cube ice machines (head + bin)
  • Undercounter & countertop ice makers
  • Flake & nugget (chewable) ice machines
  • Self-contained ice & water dispensers
  • Remote-condensed installations
  • Hospital, dialysis & medical-grade systems

Brands

Manitowoc
Hoshizaki
Scotsman
Ice-O-Matic
Follett
Kold-Draft
Cornelius
Maxx Ice

Don't see your brand? Call (909) 239-6364 — we service all commercial ice equipment.

Who We Serve

Built for Every Business Type

Commercial ice machine service for the operators who can't run a shift without clean, clear ice.

Restaurants & Bars
01

Restaurants & Bars

restaurant refrigeration wells, dish-up stations, and beverage service all depend on uninterrupted ice. We respond fast and keep your service running through Friday-night rush.

Hotels & Banquet
02

Hotels & Banquet

hospitality maintenance plans ice machines on every floor, banquet hall ice for events, and pool-deck dispensers. We build maintenance plans around your housekeeping and event calendar.

Healthcare & Medical
03

Healthcare & Medical

property management service ice and water dispensers, dialysis water systems, and medical-grade nugget ice for patient care. We document every sanitization for compliance.

Grocery & Seafood
04

Grocery & Seafood

grocery & convenience and meat display ice, salad-bar topping ice, and bagged retail ice production. We size and service for steady, food-safe output.

Industrial & Warehouse
05

Industrial & Warehouse

industrial & warehouse cold storage machines, shipping cold-pack ice, and process-cooling water systems across the Inland Empire. We document every visit for safety compliance.

Specialty & Catering
06

Specialty & Catering

flower coolers coffee shops, juice bars, and event venues where the right ice (flake, nugget, full cube) is part of the brand. We match the machine to the use case.

Your Industry, Our Specialty

Don't see your business type? We probably serve it.

Commercial ice machine service across Riverside and San Bernardino County — call for a same-day quote or browse all commercial industries we serve.

Warning Signs

Signs Your Ice Machine Needs Service

Don't wait for a full failure or a health-code citation. If you're seeing any of these, call (909) 239-6364.

Ice production dropping below rated capacity

01

Cubes coming out cloudy, small, or hollow

02

Pink, gray, or black slime visible in the bin

03

Unusual smell or off-taste to the ice

04

Water leaking from the unit or condensate line

05

Ice freezing into a solid sheet on the plate

06

Long harvest cycles or stuck harvest

07

Water pooling at the bottom of the bin

08

Loud or grinding compressor noise

09

Water filter past its 6-month change interval

10

These symptoms point to specific failures — scale buildup, biofilm contamination, refrigerant loss, water-system issues, or worn components. Early diagnosis is always less expensive than emergency repair. Our commercial refrigeration repair service covers all of these failure types across both counties.

NSF-Certified Cleaning

Slime in the Bin? We Get It Spotless.

Biofilm, pink slime, and scale buildup don't go away with a rinse. We perform full NSF-listed chemical descale and sanitization, replace the water filter, clean the condenser, and document the visit for your health inspector and manufacturer warranty.

Our Process

How Our Service Works

Six steps from your first call to a fully verified, documented service.

01

Call or Request a Quote

Reach us at (909) 239-6364 Monday–Saturday 8AM–6PM. Tell us machine type, brand, and what's failing — we triage no-ice and water-leak calls first.

02

Same-Day Dispatch

No ice shuts down service fast. A technician is dispatched across Riverside and San Bernardino County the same day on every emergency call.

03

On-Site Diagnosis

Full diagnosis covering water supply, refrigerant charge, compressor health, evaporator condition, control board, and bin sensors. Scale and biofilm assessed.

04

Flat-Rate Quote

Before any repair or deep clean begins, you receive a flat-rate quote. No surprise line items at invoice, no overtime charges that appear after the fact.

05

Repair, Clean or Install

Repairs use OEM-compatible parts. Deep cleans use NSF-listed chemicals. Installs include water filter, sanitization, and operator training before sign-off.

06

Verification & Docs

We verify production rate and ice quality before leaving and provide a written service record — satisfying health-code and manufacturer warranty requirements.

Tech On Call service truck parked in front of an Inland Empire small business storefront
Commercial-Only Focus

Inland Empire · Commercial Refrigeration

Ten Years on the Roof.

Why Tech On Call

Why Inland Empire Operators Choose Us

01

Brand Certified

Every technician trained on Manitowoc, Hoshizaki, Scotsman, and Ice-O-Matic systems — and the water filtration that makes them last.

02

Fast Response

No ice can't wait. Same-day dispatch across Riverside and San Bernardino County with no long wait windows.

03

Flat Pricing

You see the number before we start. The quote we give on-site is the number on the invoice — no surprise overtime.

04

Maintenance Plans

Quarterly or semi-annual cleaning plans that protect production, satisfy health-code, and preserve manufacturer warranty.

View Plans
Interior of a commercial ice machine showing the evaporator plate and water distribution system
Inside the Machine

Built on Water Quality & Sealed-System Health

Ice machines live or die on two things: clean water and a healthy sealed system. Hard water scales the evaporator plate within months, biofilm grows wherever water sits, and a low refrigerant charge cuts production by half without ever throwing a fault. We service every component that affects production, ice clarity, and food safety.

  • Evaporator plates, water distribution & curtains
  • Water inlet valves, floats & solenoids
  • Sealed-system compressors & condensers
  • Water filtration & reverse-osmosis systems
  • Bin sensors, controls & harvest assist
FAQ

Frequently Asked Questions

01

How much does ice machine repair cost in Riverside County?

Commercial ice machine repair in Riverside County typically runs $175–$325 for a diagnostic plus minor repairs (water inlet valve, float, sensor), $400–$1,200 for water pump, condenser, or control board work, and $1,800–$4,500+ for compressor or evaporator replacement. A full deep clean and sanitization runs $250–$450. Tech On Call provides a flat-rate quote before any work begins. Contact us online or call (909) 239-6364.

02

Why is my ice machine making cloudy, small, or slow ice?

Cloudy or small cubes almost always point to scale buildup on the evaporator plate, a clogged water distribution tube, or a failing water filter. Slow production points to a dirty condenser, low refrigerant charge, water inlet restriction, or a stuck thermostat. Most of these are caught during a routine deep clean — if you're seeing these symptoms, the unit is overdue.

03

How often should a commercial ice machine be cleaned?

Per FDA Food Code and most manufacturer warranties, commercial ice machines must be deep-cleaned and sanitized at minimum every 6 months — every 3–4 months in hard-water areas like the Inland Empire. Skipping cleaning voids most manufacturer warranties. Learn more about our commercial refrigeration maintenance program.

04

Do you service all commercial ice machine brands?

Yes. Tech On Call services every major commercial ice machine brand including Manitowoc, Hoshizaki, Scotsman, Ice-O-Matic, Follett, Kold-Draft, Cornelius, Brema, and Maxx Ice. Modular cube machines, undercounter units, flake and nugget ice makers, and remote-condensed installations are all serviceable. Don't see your brand? Call (909) 239-6364.

05

Do you offer emergency ice machine repair in Riverside and San Bernardino County?

Yes. We dispatch same-day across Riverside and San Bernardino County for commercial ice machine emergencies. No ice means no drinks served, no fish on display, no patient care kits. Call us at (909) 239-6364 Monday–Saturday 8AM–6PM.

06

Why is there pink or black slime in my ice machine bin?

Pink or black slime in an ice machine is biofilm — a mix of yeasts, molds, and bacteria that grow on damp surfaces. It's a health-code violation and a sign the unit hasn't been deep-cleaned recently enough. We perform full chemical sanitization with NSF-listed cleaners and disinfectants, replace the water filter, and document the service for your health inspector.

07

Should I lease, buy, or repair my commercial ice machine?

Repair makes sense when the unit is under 8 years old, the compressor and evaporator are healthy, and the repair cost is under 40% of replacement. Beyond that, modern Energy Star ice machines use 15–25% less energy and water and often pay back the upgrade in 3–4 years. We give an honest repair-vs-replace recommendation on every call.